Licensing & Regulatory
Use this page to find state licensing and contact information. Should you have any questions, please reach out to Paypool at 1-866-957-2455.
Jurisdiction
Regulatory Agency
License Info
For Alaska Residents Only:
If your issue is unresolved by Paypool LLC, phone number 1-866-957-2455, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here.
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
Paypool LLC holds a license under the laws of the State of Texas and by the state law is subject to regulatory oversight by the Texas Department of Banking. Any Texas customer wishing to file a complaint against Paypool should contact Paypool directly at 1-866-957-2455. After first contacting Paypool, if you still have an unresolved complaint regarding the company's money transmission, please direct your complaint to:
In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Blvd., Suite 300, Austin, TX 78705
Toll Free: 1 (877) 276-5554 / Fax: 1 (512) 475-1313
Send Email to: consumer.complaints@dob.texas.gov
Web Page: www.dob.texas.gov